Overview
At QUENTHARIX, we strive to ensure complete satisfaction with your purchase. If you are not satisfied with the product you have purchased, we are here to help.
Eligibility for a Refund
To be eligible for a refund, please ensure that:
- The item was purchased in the last 30 days.
- The item is in its original packaging and condition.
- You have the receipt or proof of purchase.
Non-Refundable Items
Certain items are non-refundable, including:
- Downloadable software products.
- Gift cards.
- Services that have been already delivered.
Refund Process
To initiate a refund, contact us at [email protected] with your receipt or proof of purchase.
Once we receive your request, we will inspect the product and notify you on the status of your refund within 5 business days.
Refund Approval
If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected].